Policies for Online Shopping

Shipping and Returns


PLEASE NOTE THAT OUR SHIPPING AND HANDLING PRICES ARE ONLY APPLICABLE TO ORDERS BEING SENT WITHIN THE UNITED STATES!

Damaged Items:
Fragile items are insured for damage.  Style of Russia will make every effort to replace your item as soon as a claim from your post office is properly received by the store.  In case of breakage, please immediately have your post office complete a claim form and then scan/email it to info@styleofrussia.com with explanation of the breakage.  Style of Russia cannot replace your item until the claim form is completed and returned. 

Faulty Items: 
If you are not happy with your product and an exact replacement product is available, Style of Russia will rapidly exchange your product with that replacement after you have returned yours.  If a replacement product is not available, we will arrange a full refund or an online store credit after you have returned the product you are dissatisfied with. Returns must be completed within ten (10) days of receipt of item to be eligible for replacement or refund or online store credit. 

Shipping:
Style of Russia offers multiple USPS shipping options and for most items will ensure a tracking number is included with the shipment.  Style of Russia cannot guarantee USPS performance on shipping and delivery.  However, if a package is lost in transit, Style of Russia will replace your product, or will issue a refund or online store credit.

Shipment from Russia;
Items that Style of Russia ship from Russia cannot be refunded, unless there is damage or fault in the item.  Only replacement or online store credit is available after you have returned the product. 

 

Privacy

Style of Russia only collects personal information when you request our services and only uses the information collected to provide those services for you. If you choose to make a purchase, you will be asked to provide contact information (such as you name and shipping address) and financial information (such as your credit card number and expiration date.) This information is used for billing purposes and to process your order. Style of Russia can handle all of this data with the utmost confidentiality.

Third Parties:
Any personal information provided will not be traded, rented, sold or otherwise shared with anyone outside of Style of Russia or used for reasons beyond those contemplated in this statement. From time to time, we may engage third parties to process your information on our behalf; however, none of Style of Russia affiliates (such as our credit card company) have permission to retain, share, store or use personal information for any reason other than providing the requested service.

Security:
To prevent unauthorized access, disclosure and improper use of your information, we have established appropriate physical, electronic, and managerial safeguards to protect the information we collect accordance with our privacy policy.

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